Terms of service
Welcome to Rein Wood SRL!
This document sets forth the terms and conditions of use for our website, ReinWood.ro, and governs the relationship between Rein Wood SRL and the users of this site. Please read these terms and conditions carefully before using our website or making a purchase.
1. General Information
Company Name: Rein Wood SRL
Registration Number (CUI): 33503017
Address: Sat Sântimreu Nr. 231 C, Jud. Bihor, Romania
Email: office@rein-wood.com
2. Acceptance of Terms and Conditions
By accessing and using the ReinWood.ro website, you agree to comply with these terms and conditions. If you do not agree with these terms, please do not use our website.
3. Website Use
3.1. Eligibility:
To use the website and make purchases, you must be at least 18 years old and legally capable of entering into contracts.
3.2. User Account:
You may need to create an account to access certain features of the website. You are responsible for maintaining the confidentiality of your account and password and for all activities conducted under your account.
4. Products and Services
4.1. Product Descriptions:
Rein Wood SRL strives to describe and present products as accurately as possible. However, we do not guarantee that product descriptions or other website content are complete, accurate, current, or error-free.
4.2. Pricing:
Prices displayed on the website are in RON and include VAT. We reserve the right to change product prices at any time without prior notice.
5. Orders and Payments
5.1. Order Processing:
All orders are subject to acceptance and availability. Rein Wood SRL reserves the right to refuse or cancel an order for various reasons, including but not limited to product unavailability, pricing errors, or payment issues.
5.2. Payment Methods:
We accept various payment methods, including credit cards, debit cards, and bank transfers. Full payment must be made at the time of order placement.
6. Delivery
6.1. Delivery Timeframe:
Products are delivered within 2–3 business days after order confirmation via courier services.
6.2. Delivery Costs:
Delivery costs are automatically calculated at checkout and displayed before payment confirmation.
7. Return and Cancellation Policy
7.1. Returns:
You have the right to return products within 14 calendar days of receipt, provided the products are in the same condition as delivered, without any damage.
7.2. Cancellations:
You may cancel an order before it is shipped by contacting us at [email address] or [phone number]. If the order has already been shipped, the return procedure must be followed.
8. Privacy Policy
We respect the privacy of your personal data. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
9. Limitation of Liability
Rein Wood SRL shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or any other issue related to our website.
10. Changes to Terms and Conditions
Rein Wood SRL reserves the right to amend these terms and conditions at any time. Changes will take effect immediately upon publication on our website. Continued use of the site after changes have been made constitutes acceptance of the revised terms.
11. Contact Information
For any questions or concerns regarding these terms and conditions, please contact us:
Email: office@rein-wood.com
Address: Sat Sântimreu Nr. 231 C, Jud. Bihor, Romania
Thank you for choosing Rein Wood SRL! We are committed to providing you with the highest quality products and ensuring an excellent shopping experience.